- On-Demand Courier Service
- Scheduled/Routed pickups and Deliveries
- Warehouse and product fulfilment services
- Mailroom management and staffing services
- Facilities Support Services
Pillow Logistics will work closely with you designing customized solutions and optimized routes, further enhancing the customer service experience to your clients while decreasing your operational costs. We have the resources, expertise and corporate structure to become your total logistics partner. Unlike many large logistics companies, we deliver a personal touch. Our dedicated management team understands your customers' needs and challenges and the importance of your supply chain in customer service and satisfaction. Our managers, local teams and drivers build relationships with you and your customers to ensure our service is meeting your needs and expectations.
Immediate Response & Proactive Approach Philosophy
- Upon request, our Dispatch Team can immediately track a Delivery Specialist and determine the estimated time of arrival with our state-of-the art computerized dispatch system upon request.
- One customer service specialist is assigned to your account in order to quickly address concerns and solve problems.
- At your service is a properly identified, friendly, courteous, and uniformed Pillow Logistics Delivery Specialist.
- In the event of an unavoidable delay, advance notice is given to client.
- Our Operations Manager and Customer Service Specialists are available as consultants to address the evolving needs of your company.
- Successful business partnerships focusing on customer service excellence.
Our Clients Can Expect:
- The Pillow Team will listen to all clients' feedback to constantly develop and improve our customer service standards.
- Monitor our performance on a quarterly basis and be available to discuss the growing needs of our clients.
- Trust us to be your business' most valuable asset.
- Work in partnership with us to provide solutions.
- Continued education of our staff and clients to provide the most cost effective and efficient solutions.
Reliable, same-day delivery helps you deliver improved service to your customers and meet specific business needs.
Whatever your same-day delivery requirements, Pillow Logistics has the service to meet your needs. Around the clock, we use the latest in communications technology to dispatch and track a fleet of vehicles that pick up and deliver your shipments on time, every time.
- On-Demand Delivery Services: Within the greater metropolitan area, we offer same-day and next-day delivery services.
- Scheduled/Routed Delivery Services: Our scheduled delivery is the most economical service for your regularly scheduled, time-sensitive pickups and deliveries. Pillow Logistics will work with you to develop a customized schedule route that will meet your recurring delivery needs. This economical service is excellent for mail or inter-company deliveries, and for any local or out-of-town pre-established activity.
Our secure warehouses are available 24 hours a day, 365 days a year.
Pillow Logistics offers an on-site secured warehouse. We will inventory your parts or manufactured goods and deliver them worry-free when and where they are needed. If you are currently maintaining your own warehouse, our facilities may offer a more optimized distribution solution, improving your supply chain and reducing costs.
Warehousing with Pillow Logistics delivers you:
- 24/7 access to the warehouse
- Security cameras to protect your stored inventory
- Storage for short- and long-term needs
- Records management and data tape storage
- Scheduled or emergency deliveries from inventory
Let us bring you more operational flexibility while improving distribution control.
541612-Human Resource Consulting
492110-Local Parcel Delivery Services
561210-Facilities Support Services
484210-Moving & Relocation